2022 State of Digital Maturity: Advancing Workflow Automation

More than 20 years into the digital age, organizations are still struggling. 51% of workers spend at least two hours per day on repetitive tasks. But digitally mature orgs have found a better way to work. This digital maturity report reveals what they do differently.
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Why read the report?

Discover how the most optimized orgs work so you can move toward the goal of true efficiency.
Understand the state of digital maturity

Learn about the four stages of digital maturity and what factors play a role in creating successful digital transformations. Only 4% of organizations have reached optimal digitally maturity. See how your org compares to these optimized businesses.

Identify efficiency issues and roadblocks

Only one in four organizations feel prepared to quickly adapt and scale operations. Discover what issues may be holding your organization back from reaching its workflow automation, productivity, and digital transformation goals.

Discover the benefits of being digitally mature

Advancing digital transformation efforts can result in greater business success. Only 15% of orgs are fully digitized. Learn how those who invest in digitization and automation are adapting to today’s economic climate and outpacing the competition.

Advance your organization’s automation efforts

Workflow automation increases efficiency, empowers employees, and creates better customer experiences. Yet only 13% of organizations have automated all workflows. Identify strategic next steps you can take to move up the digital maturity scale.

Your State of Digital Maturity Report

At the turn of this century, many believed the future of work would be digitized. People envisioned technology like computers, workflow automation, and AI playing a large role in everyday work. But how close are we to this fully automated, digitally mature workplace we imagined the new millennium would bring?

In partnership with Mantis Research, we surveyed 2,000 knowledge workers to better understand how organizations are digitizing processes, automating workflows, and improving efficiencies. Our research reveals that most organizations have made strides toward digital maturity, but only 4% have reached the ideal of a fully automated and digitized workplace.

Dive into the report to see where your organization lands on our digital maturity model and what you can do to advance your workflow automation efforts.